01Who we are
House Sparrow Films is a Bengaluru-based video production studio operated by Veenansh Creations Private Limited. Our registered address is 87, Hosa Rd, C S B Layout, Valliyamma Layout, Kaikondrahalli, Bengaluru 560035, India. In this policy, "we", "us", and "House Sparrow Films" refer to Veenansh Creations Private Limited. "You" refers to any visitor to housesparrowfilms.com or client engaging our services.
02What personal data we collect
We collect the following categories of personal data:
Contact-form data. When you submit the contact form, WhatsApp us, email us, or book a demo, we collect your name, email address, phone number (if provided), company name (if provided), and the content of your message. This data is stored on our email server (Google Workspace) and our CRM (Notion or HubSpot depending on the workflow stage).
Website analytics. We use Google Analytics 4 to understand how visitors use our site. GA4 collects anonymized IP addresses, device and browser information, pages viewed, referring URLs, and time on page. We do not use analytics to identify individuals.
Cookies and similar technologies. Our site uses essential cookies for session persistence and functional cookies for embedded video players (Vimeo, YouTube). We do not use third-party advertising or retargeting cookies.
Client project data. During active engagements, we collect any material you share for project delivery: scripts, brand guidelines, subject-matter documents, LMS specifications, footage, and completed video files. This data is subject to a separate mutual non-disclosure agreement signed at project kickoff.
Job applications. When you apply for a role, we collect your resume, portfolio links, cover letter, and any additional documents you submit. This data is retained for 12 months from the date of application unless you request earlier deletion.
03How we use your personal data
We use personal data for the following purposes:
Respond to your inquiry. Contact-form and inbound-message data is used to reply to your questions, scope your project, and share estimates. We reply within one business day.
Deliver our services. Client project data is used to deliver the video, course, or campaign you commissioned. This includes internal review, quality control, and archival.
Improve our website. Analytics data is used in aggregate to understand which pages are useful, which are confusing, and where to invest in content.
Send occasional updates. If you have signed up for our newsletter or opted in during a project engagement, we may send occasional updates about new services, courses, or case studies. You can unsubscribe at any time using the link in every email.
Comply with law. We may retain data as required by Indian tax law, corporate law, and the DPDP Act 2023.
We do not sell your personal data. We do not share your data with third parties for marketing purposes. We do not use your data for automated decision-making that has legal or similarly significant effects.
04Legal basis (DPDP, GDPR, CCPA)
India (DPDP Act 2023). Under the Digital Personal Data Protection Act 2023, we process personal data on the following grounds: (a) your consent, given when you submit a form or engage our services; (b) legitimate use, where necessary to fulfill the service you requested or to respond to your inquiry; and (c) legal obligation.
European Union (GDPR). For visitors and clients in the EU/EEA, we process personal data under one or more of the following GDPR bases: consent (Art. 6(1)(a)), performance of a contract (Art. 6(1)(b)), legal obligation (Art. 6(1)(c)), or legitimate interest (Art. 6(1)(f)) in operating and improving our services. Cross-border data transfers to India rely on your explicit consent and standard contractual protections.
California (CCPA/CPRA). For California residents, we treat our processing under CCPA/CPRA. We do not sell or share personal information as those terms are defined under CCPA. California residents have the rights described in the "Your rights" section below.
06How long we retain your data
We retain personal data only as long as necessary for the purposes described in this policy:
Contact-form inquiries that did not lead to engagement: 24 months.
Client project data: Retained for the duration of the engagement, plus 7 years from delivery for statutory record-keeping (aligns with Indian tax law). After that, project files are archived offline or securely destroyed.
Analytics data: Anonymized, retained per Google Analytics 4 defaults (14 months rolling).
Job applications: 12 months from application date, unless you request earlier deletion.
Marketing subscriptions: Retained until you unsubscribe.
07Your rights
You have the following rights regarding your personal data:
Access. Request a copy of the personal data we hold about you.
Correction. Request that we correct inaccurate personal data.
Deletion. Request that we delete your personal data, subject to legal retention requirements.
Restriction. Ask us to restrict processing in specific circumstances.
Portability. Receive your personal data in a structured, commonly used, machine-readable format.
Withdraw consent. Withdraw consent for processing where consent is the legal basis.
Objection. Object to processing based on legitimate interest.
Non-discrimination. California residents have the right not to be discriminated against for exercising CCPA rights.
To exercise any of these rights, email info@housesparrowfilms.com with the subject line "Data Rights Request". We respond within 30 days.
08How we protect your data
We protect personal data with appropriate technical and organizational measures. These include: encrypted-at-rest storage (Google Workspace, Netlify), TLS 1.3 for data in transit, role-based access controls (only team members who need the data can see it), mandatory two-factor authentication on every internal account, quarterly security reviews, and mutual NDAs with every vendor that handles client data.
No security system is perfect. If we become aware of a personal-data breach affecting your data, we will notify you within 72 hours where required by law, and take remedial action.
10Children
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected such data without appropriate parental consent, we will delete it. If you believe your child has provided us with personal data, please contact us at info@housesparrowfilms.com.
11Changes to this policy
We may update this Privacy Policy from time to time. When we do, we update the "Last updated" date at the top. Material changes will be highlighted at the top of the page for 30 days after the update. Continued use of our services after such notice constitutes acceptance of the updated policy.
12Contact us
For privacy questions, data-rights requests, or concerns about this policy, contact:
House Sparrow Films (Veenansh Creations Private Limited)
87, Hosa Rd, C S B Layout, Valliyamma Layout, Kaikondrahalli
Bengaluru 560035, Karnataka, India
Email: info@housesparrowfilms.com
Phone: +91 8884698836