Product & Systems Training

Training that survives the next release.

System walkthroughs and product training built in modules, so a UI change costs one scene rather than the whole film.

7Films in this library

You are probably here because

A new system is going live

Hundreds of people need to use it from Monday and the vendor documentation assumes they already know it.

The UI changed again

Last year training is now wrong in the places that matter, and nobody wants to re-record ninety minutes.

Support keeps answering the same question

The same five tickets every week. Each one is a two-minute video that stops it.

Product & Systems Training work we have shipped

7 in the library.

How we make it

The techniques this kind of film is actually shot in. Each one links to a project that used it.

Where it has landed

Sectors we have already shipped this kind of film into, newest library first.

Typical length
2 to 6 minutes per topic
Turnaround
3 to 6 weeks
Built from
Screen capture or a UI rebuild
Delivered as
MP4, SCORM, Loom-style cuts
Includes
Click-path script, captions
Re-version
Scene level, not whole film

Asked on the first call

What happens when the interface changes?

We build in scenes mapped to screens, so a changed screen is a changed scene. For interfaces that move often we rebuild the UI in motion graphics rather than screen-capture it, which makes updates far cheaper.

Can you record inside our system?

Yes, under NDA, either on your environment or on a sandbox with dummy data. Dummy data is usually faster because it avoids a privacy review.

Should this be one long video or many short ones?

Many short ones, indexed by task. People come to system training with a specific thing they are stuck on, not to watch a course.

Do you handle the voice over in other languages?

Yes. On system training the on-screen text usually needs swapping too, which we plan for in the master so localisation does not become a rebuild.

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